Car and van accident repair, start to finish
As an independent repair group, Autocraft covers every aspect of car accident body repair in the Telford, Shrewsbury, Shropshire area, working on behalf of insurance companies and alongside vehicle manufacturers, who trust us to offer an unrivalled service at our state of the art facility.
We utilise the recommended manufacturer materials and latest accident repair technology, using factory approved techniques to ensure your vehicle is returned to you in its pre-accident condition, your warranty is not affected, and all repairs come with a manufacturer guarantee certificate.
No job is too small or too large, Autocraft Telford & Shrewsbury cater for minor cosmetic vehicle repairs, through to extensive chassis damage and carry out accident body repairs on all makes of car and light commercial vehicles & vans.
What to do after an accident
Make everyone safe
Move to a safe place if you can, switch on your hazards and call 999 if anyone is hurt.
Swap details
Take the other driver's name, address, registration and insurer, plus photos of both vehicles.
Call Autocraft first
We'll arrange recovery if needed and explain your options before you speak to your insurer.
We handle the rest
Claim, courtesy car, repair and quality check, with updates all the way through.
Accident repair questions
Should I call my insurer or Autocraft first?
Call us first. We can recover your vehicle, explain your options and deal with your insurer for you. If you weren't at fault, we can often arrange the claim through the other driver's insurer so you have no excess to pay.
Can I get a courtesy car?
We have manual and automatic courtesy cars, subject to availability. If you weren't at fault, a like-for-like replacement can usually be arranged through the third party's insurer.
How long will my repair take?
It depends on the damage and parts availability. Small cosmetic repairs can often be done in a day; larger repairs take longer. We'll give you a timescale once the car has been assessed and keep you updated throughout.
Is my car safe to drive after an accident?
Not always. Fluid leaks, steering that pulls, broken lights or deployed airbags mean it should be recovered rather than driven. If in doubt, call us and we'll arrange recovery.
