Had an accident? Know your legal rights!
Have you been involved in an accident? For most people, this can be a very stressful event, but don’t worry, the repair process courtesy of the skill and expertise of the team at Autocraft Group could not be simpler.
Normally, the first thing people do in this situation is call their insurance company, at which point the incident will be treated as a claim. However, you don’t need to do this. Autocraft Group can handle the insurance claim on your behalf and arrange all the necessary administration for you. Make Autocraft your first call.
Whilst our car repair work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.
Your Car. Your Right to Choose.
If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.
Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BS10125 approval for vehicle body repair like we do here at Autocraft Group, Shropshire. REMEMBER; It's YOUR CAR. YOUR CHOICE!
Non Fault Accident Claim Telford, Shrewsbury
Having a car accident can be extremely traumatic and distressing and when you didn't cause the accident, the last thing you need is to be penalised for something that wasn't your fault.
If you are ever unfortunate enough to be involved in a road traffic accident, regardless of if it was your fault or not, you don't need to call your insurance Give Autocraft Group in Telford Shrewsbury a call FIRST and take advantage of our complimentary car accident assistance service.
Accident Assistance
Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle of the same size and quality as your own, if you were not at fault, so you are kept mobile, and have our expert body accident repair technicians return your vehicle back to its original standard at our state-of-the-art bodyshop facilities in Telford & Shrewsbury.
We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process, so the incident should not affect your renewal premiums.
Can we beat your excess?
Have you been involved in a bump, scrape or collision and don't want to claim on your insurance? Make Autocraft Group your first call, we can help with a private quote, or we can support you to make an insurance claim and help contribute towards your excess payment.
9 times out of 10 we can beat your insurance excess! We're just a phone call away!
Your rights after an accident
Do I have to use my insurer's approved repairer?
No. You have the legal right to choose who repairs your car. Your insurer may recommend a repairer, but you can ask for your car to go to Autocraft.
What if the accident wasn't my fault?
We can manage a non-fault claim against the other driver's insurer, recover your car, arrange a like-for-like replacement vehicle and repair your car, so your own policy and excess aren't affected.
Can you beat my insurance excess?
Nine times out of ten we can. For small bumps and scrapes we'll give you a private quote, so you can decide whether a claim is worth it.
