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Autocraft Group are renowned for our commitment to quality and outstanding customer relations and we want you to help us maintain our high standards. We would really appreciate if you could leave us a review on TrustPilot.

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Something not right?

If anything about your repair or our service wasn't what you expected, please tell us straight away so we can put it right. Ask for the centre manager, or email the team with your registration and job details.

  • Telford: office@autocraft-telford.co.uk or 01952 617468
  • Shrewsbury: bodyshop@autocraftexpress.co.uk or 01743 457716

Award-winning customer service

Feedback from customers like you helped Autocraft Telford win the Enterprise customer service award, and it shapes how we train our team.

About us

More from Autocraft

Awards, carbon neutral and communityAwards, carbon neutral and communityBodyshop of the Year, PAS 2060 carbon neutral and 30 years with the Telford Tigers. Latest Autocraft newsLatest Autocraft newsAwards, community stories and practical advice after an accident. The Autocraft storyThe Autocraft storyFrom a 2,000 sq ft unit in St Georges in 1981 to two modern repair centres.
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Damaged? Send us a photo

The quickest way to get your repair moving: send a few photos of the damage and the team will be in touch to talk you through the next steps.

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  1. One photo of the whole car, showing the registration
  2. Two or three close-ups of the damage
  3. Your name, phone number and insurer, if you are claiming