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Approved repairer

Volkswagen approved repairs

Autocraft Telford are an official Volkswagen VW approved car accident body repairer in the Telford, Shrewsbury, Shropshire area.

Volkswagen approved repairer sign at Autocraft Telford
APPROVED REPAIRER

Volkswagen Approved Accident Repairer in Telford and Shrewsbury

As an approved Volkswagen car accident paint & body repair centre you can trust our highly skilled experts to look after your vehicle in Telford, Shrewsbury, Shropshire. Autocraft Telford strive to provide you with the highest quality customer service, and we are committed to ensuring this is delivered to you.

Our Volkswagen trained bodyshop technicians will only use genuine parts, materials and state of the art manufacturer equipment, following approved repair methods to ensure that your car is returned to its original factory condition. Ensuring your Volkswagen remains a Volkswagen.

So choose a Volkswagen car accident repair centre like Autocraft in Telford, Shrewsbury, and trust our Volkswagen Approved body repair experts to return your car back to flawless condition.

Repair Authenticity Guarantee

When using a Volkswagen Approved Accident Body Repair Centre like Autocraft Telford, you will receive a Volkswagen Accident Repair Guarantee certificate when your repairs are complete, giving you confidence that your vehicle has been repaired by trained technicians and that only genuine parts have been fitted.

Volkswagen approved repair: Repair Authenticity Guarantee

Customer Satisfaction Survey

We're Happy If You Are! Your opinion is important to both us and to Volkswagen and we would love to hear your thoughts on our service. Volkswagen will send you a short email customer survey invitation a few days after your vehicle is returned to you and we would be most grateful if you would complete this for us.

Volkswagen approved repair: Customer Satisfaction Survey

Why choose a Volkswagen approved repairer?

  • Technicians trained by Volkswagen on the latest repair methods
  • Genuine Volkswagen parts, fitted the way the factory intended
  • Your manufacturer warranty protected, with a repair guarantee certificate
  • Driver-assistance cameras and sensors checked and calibrated after the repair
  • Insurance claims handled for you, with updates at every stage

How your Volkswagen repair works

  1. Assess

    We inspect your Volkswagen and plan the repair using Volkswagen's repair data.

  2. Repair

    Damaged parts are repaired or replaced with genuine parts.

  3. Paint

    Colour-matched and cured to the manufacturer's paint specification.

  4. Check

    Quality checked, cleaned and handed back ready for the road.

Volkswagen repair questions

Will an Autocraft repair affect my Volkswagen warranty?

No. As a Volkswagen approved repairer we follow Volkswagen's own repair methods and fit genuine parts, which is the best way to keep your manufacturer warranty intact.

Can my insurer send my Volkswagen somewhere else?

Your insurer can recommend a repairer, but you have the legal right to choose. Tell them you'd like your Volkswagen repaired by Autocraft and we'll arrange the rest.

Where is my Volkswagen repaired?

Volkswagen approved repairs are carried out at Autocraft Telford, Hortonwood 33, TF1 7EX. Minor cosmetic work can also be handled at Autocraft Shrewsbury.

Repair estimate

Damaged? Send us a photo

The quickest way to get your repair moving: send a few photos of the damage and the team will be in touch to talk you through the next steps.

  1. One photo of the whole car, showing the registration
  2. Two or three close-ups of the damage
  3. Your name, phone number and insurer, if you are claiming